Payment Methods

At Casscado, you can pay securely using the payment methods available for your country and currency.

Accepted payment methods

Depending on your location and the options displayed at checkout, available payment methods may include:

  • Visa

  • Mastercard

  • Apple Pay or Google Pay

  • Other supported local payment methods

The payment methods currently available to you will always be shown during checkout.

Secure payment processing

Payments are processed securely by our authorised payment providers. Casscado does not receive or store your complete card details.

Your bank or payment provider may ask you to confirm the transaction using 3D Secure, a banking application, a one-time password or another verification method.

Some payment methods may redirect you temporarily to the payment provider’s secure website to complete the transaction.

Currencies and conversion

Prices are displayed in the currency selected for your market where supported. If you pay in a different currency, your bank or card provider may apply its own conversion rate or foreign transaction fee.

Unsuccessful payments

If your payment is unsuccessful, please:

  • Check that your card details are correct.

  • Confirm that sufficient funds are available.

  • Complete any verification requested by your bank.

  • Try another available payment method.

  • Contact your bank if the payment continues to be declined.

An order is confirmed only after the payment has been successfully authorised.

Refunds

Approved refunds are normally returned to the original payment method. Processing times depend on your bank or payment provider and may take several business days after the refund has been issued.